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NetSmartz411® is a first-of-its-kind online service provided by the National Center for Missing & Exploited Children® to answer questions about Internet safety, computers and the Web.

The public — especially parents and guardians — can search the NetSmartz411 library for answers to their questions and contact NCMEC staff to ask specific questions about online safety and the Internet.

All research and answers provided by NetSmartz411 are written by skilled professionals who work in the Exploited Children Division at NCMEC. These individuals are trained to understand the Internet, areas of emerging technologies, and are well-versed in the online techniques used by people who may try to harm children online.

NetSmartz411 is provided at no cost to the public and made possible by generous donations from CenturyLink™ and CA Technologies®. It is powered by CA's Unicenter® Service Desk.

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Copyright © 2017 National Center for Missing & Exploited Children. All rights reserved.

This Web site is funded, in part, through a grant from the Office of Juvenile Justice and Delinquency Prevention, Office of Justice Programs, U.S. Department of Justice. Neither the U.S. Department of Justice nor any of its components operate, control, are responsible for, or necessarily endorse, this Web site (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided).